Privacy Policy — hb777 Bangladesh
Your privacy matters to us. This Privacy Policy explains precisely what personal data hb777 collects from players in Bangladesh, how we use and protect that data, who we share it with, and what rights you hold over your own information. We are committed to handling your data with transparency, care, and in accordance with applicable data protection principles.
How hb777 Protects Your Privacy
Before reading the full policy, here is a summary of the six core privacy commitments that shape how hb777 handles your personal information every day.
All data transmitted between your device and hb777 servers is protected using 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal information are never sent over an unencrypted connection. We display a valid HTTPS certificate on every page of the Platform.
hb777 collects only the personal data that is genuinely necessary for operating your account, processing transactions, complying with anti-money laundering requirements, and delivering a personalised betting experience. We do not collect data for the sake of it, and we do not sell your data to third-party advertisers.
hb777 does not and will never sell, rent, or trade your personal information to any external marketing company, data broker, or third-party advertiser. Data shared with our service providers is shared strictly under data processing agreements that prohibit any secondary use of your information beyond the specific purpose for which it was shared.
Your personal data is not held indefinitely. hb777 applies defined retention schedules to every category of personal data we hold. Once the retention period expires and there is no legal obligation requiring continued storage, your data is securely deleted or irreversibly anonymised so that it can no longer be linked to your identity.
You hold meaningful rights over your personal data, including the right to access a copy of the information we hold about you, the right to request corrections, the right to request deletion under certain circumstances, and the right to withdraw consent where processing is based on consent. hb777 responds to all privacy rights requests within 30 days.
We believe you deserve a clear, jargon-free explanation of how your data is used. This Privacy Policy is written in plain English and structured to make it easy to find the information relevant to you. We update this policy whenever our practices change and notify all registered hb777 players of material updates before they take effect.
Introduction & Scope
This Privacy Policy ("Policy") describes how hb777 ("the Platform", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "the Player", "User") who access or use the hb777 website at hb777.im and any associated mobile-optimised interface (collectively "the Platform"). This Policy applies to all registered players, prospective players who browse the Platform without registering, and any individual who communicates with hb777 via email or live chat support.
hb777 is Bangladesh's premier online cricket betting and casino platform, serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other areas of Bangladesh. All transactions on hb777 are denominated in Bangladeshi Taka (৳ / BDT) and processed via locally familiar payment channels including bKash, Nagad, Rocket, and Upay.
By registering an account on hb777, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
This Policy should be read alongside the hb777 Terms and Conditions and the Responsible Gaming Policy, both of which are published on this website. Together, these three documents form the complete framework governing your relationship with hb777 as a registered player.
Data We Collect
hb777 collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through the use of cookies and technical tracking tools, and indirectly from third-party payment providers and identity verification partners when you deposit or request a withdrawal.
Registration Data
When you create an hb777 account you provide us with your full legal name, date of birth, Bangladeshi mobile number (used for OTP verification), a chosen username, and a password. This information is necessary to create and secure your account, verify your age, and communicate with you about your account activity.
Identity Verification Data
Where enhanced Know Your Customer (KYC) verification is required — typically at withdrawal requests above certain thresholds or where hb777's anti-money laundering monitoring flags an account for review — you may be asked to submit a copy of your National Identity Card (NID), passport, driving licence, or a recent utility bill or bank statement. This documentation is processed solely for identity and age verification purposes and is stored securely under strict access controls.
Financial Transaction Data
When you make a deposit or request a withdrawal, hb777 receives transaction records from your chosen payment provider — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, or Mastercard. Transaction data includes the payment method reference, transaction amount in Bangladeshi Taka, timestamp, and transaction status. hb777 does not store full card numbers or mobile banking PINs — these remain within the respective payment provider's encrypted systems.
Betting & Gaming Activity Data
hb777 maintains a full record of all bets placed, games played, bonus offers claimed, and session activity associated with your account. This data is used for account management, dispute resolution, bonus tracking, responsible gaming monitoring, and fraud prevention.
Device & Technical Data
When you access hb777, our systems automatically collect your IP address, device type, operating system, browser version, screen resolution, referring URL, and session duration. This information is used for security monitoring, fraud detection, Platform optimisation, and delivering an appropriate mobile or desktop layout.
Communications Data
When you contact hb777 customer support via email at [email protected] or via live chat, we retain a record of your communication including the content of your messages, timestamps, and any account information exchanged during the interaction. This data is used to resolve your query and for quality assurance purposes.
| Data Category | Collected At |
|---|---|
| Full legal name & date of birth | Registration |
| Bangladeshi mobile number | Registration / OTP |
| Username & hashed password | Registration |
| NID / passport copy | KYC verification |
| Payment method reference | Deposit / Withdrawal |
| Transaction amounts (৳ BDT) | Deposit / Withdrawal |
| Betting & game history | Ongoing platform use |
| IP address & device info | Every session |
| Browser & OS details | Every session |
| Support communications | Customer support |
How We Use Your Data
hb777 processes your personal data only for clearly defined, legitimate purposes. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected. The following table sets out the primary purposes for which hb777 processes personal data and the lawful basis for each.
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Account creation and management | Name, DOB, mobile number, username | Contract performance |
| Age and identity verification (KYC) | NID / passport copy, DOB, mobile OTP | Legal obligation / contract |
| Processing deposits and withdrawals | Payment method reference, transaction amount | Contract performance |
| Anti-money laundering monitoring | Transaction data, device data, betting history | Legal obligation |
| Fraud detection and account security | IP address, device data, login history | Legitimate interest |
| Responsible gaming monitoring | Betting history, session data, deposit frequency | Legal obligation / legitimate interest |
| Customer support and dispute resolution | Communications data, account activity | Contract performance |
| Platform improvement and analytics | Device data, session data (aggregated) | Legitimate interest |
| Personalised promotions and offers | Betting history, deposit history, preferences | Consent |
| Regulatory compliance and reporting | Transaction records, identity data | Legal obligation |
Marketing Communications
hb777 may send you promotional communications about bonuses, seasonal offers tied to BPL, IPL, T20 World Cup fixtures, and Bangladeshi cultural events such as Eid, Pohela Boishakh, Independence Day (26 March), and Victory Day (16 December). Such communications are only sent where you have given explicit consent at registration or subsequently via your account settings. You may withdraw your consent and opt out of marketing communications at any time by contacting us at [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
Automated Decision-Making
hb777 uses automated systems for certain account management functions, including real-time fraud scoring, AML transaction monitoring, and responsible gaming alert generation. Where an automated decision has a significant impact on your account — for example, a temporary account suspension triggered by an AML alert — you have the right to request human review of that decision by contacting our support team.
Data Sharing & Third Parties
hb777 does not sell, rent, or trade your personal data to third parties. We do, however, share specific categories of personal data with carefully selected service providers and partners who are essential to the operation of the Platform. All third-party data sharing is governed by formal data processing agreements that restrict the recipient's use of your data to the specific, defined purpose for which it was shared.
Payment Processing Partners
To process your deposits and withdrawals, hb777 shares necessary transaction data — including your registered mobile number and transaction amount in Bangladeshi Taka — with your selected payment provider: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, or Mastercard. These providers process this data under their own privacy policies and applicable financial regulations. hb777 is not responsible for the privacy practices of payment providers once data is transferred to their systems.
Identity Verification Providers
Where enhanced KYC checks are required, hb777 may share your identity documentation with a third-party identity verification partner to confirm the authenticity of your documents and cross-reference them against relevant databases. Identity verification partners are contractually bound to process your data solely for verification purposes and to delete raw document copies after verification is complete.
Game Software Providers
Live casino games and slots on hb777 are delivered via software from providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Red Tiger, Spribe, and Play'n GO. When you play a game hosted by a third-party provider, that provider's gaming system receives your session token and in-game activity data. No personally identifiable data beyond a session token is passed to game providers. Game providers use this data exclusively for game delivery, result verification, and fair-play auditing.
Legal and Regulatory Disclosure
hb777 may disclose your personal data to a competent authority, law enforcement agency, regulatory body, or court of law where required to do so by a binding legal obligation, court order, or valid regulatory request. In such cases, hb777 will disclose only the minimum data required to comply with the specific request and will notify you of the disclosure where legally permitted to do so.
- Payment providers (transaction data only)
- KYC / identity verification partners
- Game software providers (session tokens only)
- Legal / regulatory authorities when required
- Third-party advertisers — NEVER
- Data brokers — NEVER
- Social media platforms — NEVER
- Sold or rented to any party — NEVER
Data Retention & Storage
hb777 retains your personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable legal and regulatory obligations. Financial transaction records and identity verification data are subject to longer mandatory retention periods under anti-money laundering regulations, which require financial businesses to retain transaction records for a minimum of five years from the date of the transaction.
The following retention schedule applies to the principal categories of personal data held by hb777:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years |
| Identity verification documents | Duration of account + 5 years |
| Financial transaction records | 5 years from transaction date |
| Betting and gaming history | Duration of account + 2 years |
| Customer support communications | 3 years from last interaction |
| Device and session logs | 12 months on a rolling basis |
| Analytics data (aggregated) | Up to 24 months |
| Marketing consent records | Until consent is withdrawn + 1 year |
hb777 stores all personal data on secured servers protected by physical access controls, network firewall systems, and encrypted storage volumes. Access to production data systems is restricted to authorised personnel only, and all internal data access is logged and audited.
- Encrypted storage volumes (AES-256)
- Role-based internal access controls
- Full internal access audit logging
- Regular penetration testing cycles
- Automated backup with offsite redundancy
- Secure deletion upon retention expiry
Your Privacy Rights
As an hb777 player you hold the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected]. hb777 will acknowledge your request within 3 business days and provide a substantive response within 30 calendar days of receipt.
Data Security Measures
hb777 takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure. Our security framework is reviewed and updated on a regular basis to account for emerging threats and evolving best practices.
Transport Layer Security
All data exchanged between your browser or mobile device and hb777 servers is encrypted in transit using TLS 1.2 or higher. We enforce HTTPS across the entire Platform — there are no unencrypted HTTP pages. Our SSL certificate is maintained by a recognised certificate authority and is renewed before expiry without interruption to Platform availability.
Data at Rest Encryption
Personal data stored in hb777 databases is encrypted at rest using AES-256 encryption. Database volumes containing KYC documents, financial transaction records, and account credentials are stored on encrypted partitions with access restricted to authenticated, authorised system processes only. Passwords are never stored in plaintext — they are hashed using a modern, salted cryptographic algorithm before being written to the database.
Access Controls
Access to hb777's production data systems is granted on a strict least-privilege basis. Staff members can only access the specific data categories required for their role. All internal data access events are logged with a timestamp, user identifier, and data category accessed. Access logs are reviewed periodically by the security team and retained for a minimum of 12 months.
Incident Response
hb777 maintains a documented data breach incident response plan. In the event of a confirmed personal data breach that poses a risk to affected players, hb777 will notify the affected players by SMS or email within 72 hours of becoming aware of the breach, describing the nature of the incident, the categories of data involved, the likely consequences, and the steps hb777 has taken or proposes to take to address the breach.
Your Responsibilities
While hb777 implements robust server-side security measures, the security of your account also depends on actions you take on your own device. You are responsible for keeping your hb777 password confidential, not sharing your login credentials with any other person, logging out of your account when using a shared or public device, and ensuring the device you use to access hb777 has up-to-date security software installed. hb777 will never contact you by phone, SMS, or email to ask for your password or PIN.
- TLS 1.2+ encryption in transit
- AES-256 encryption at rest
- Salted password hashing
- Least-privilege access controls
- Full internal access audit logs
- Regular penetration testing
- 72-hour breach notification
- Offsite encrypted backup
Minors & Age Restriction
hb777 is strictly an adult-only platform. Access to the Platform, registration of an account, and participation in any betting, casino, or gaming activity on hb777 is permitted only for individuals who are 18 years of age or older. hb777 does not knowingly collect, process, or store any personal data belonging to individuals under the age of 18.
As part of the account registration process, every applicant is required to confirm that they are 18 years of age or older. Where hb777's risk-based KYC monitoring identifies a player whose age cannot be confirmed from the information provided at registration, the player's account will be suspended and the player will be required to submit a government-issued identity document confirming their date of birth before the account is reinstated.
If hb777 becomes aware — through a KYC review, a third-party report, or any other means — that a registered player is under the age of 18, the following actions will be taken immediately:
- The player's account will be permanently closed with immediate effect.
- All funds held in the account that were deposited by the minor will be returned to the originating payment method, minus any winnings generated, which will be forfeited in accordance with our Terms and Conditions.
- All personal data collected from the minor will be securely deleted as soon as it is no longer required for the purpose of completing the account closure and any associated regulatory reporting.
- Where required by applicable law, the incident will be reported to the appropriate regulatory authority.
If you are a parent or guardian and you believe that a minor in your care has accessed hb777 and registered an account, please contact us immediately at [email protected]. We will treat your report with the utmost urgency and in strict confidence.
Updates to This Policy
hb777 reserves the right to update, revise, or replace this Privacy Policy at any time. Changes may be made in response to amendments in applicable data protection law, updates to our data processing practices, the introduction of new Platform features that involve personal data, or feedback from players and regulators.
When a material change is made to this Privacy Policy — that is, a change that meaningfully alters how your personal data is collected, used, shared, or retained — hb777 will notify all registered players by one or more of the following methods prior to the change taking effect:
- A notification displayed prominently within the Platform upon your next login, requiring acknowledgement before you proceed.
- An SMS notification sent to the mobile number registered to your hb777 account.
- An email notification sent to any email address linked to your account.
The revised Policy will be published on this page with an updated effective date displayed at the top of the document. For non-material changes — such as typographical corrections, clarifications that do not alter the substance of the Policy, or updates to contact details — hb777 may update this page without individual notification. We encourage you to review this Policy periodically to remain informed about how we protect your data.
Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Policy, you should stop using the Platform and contact us at [email protected] to request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data hb777 holds about you, contact our team at [email protected]. We operate 24 hours a day, 7 days a week, including all Bangladesh public holidays, and handle all privacy communications in strict confidence.
Questions About Your Privacy?
Our support team is available around the clock to help with any privacy-related requests or enquiries. You can also explore our FAQ for quick answers, review our Responsible Gaming guide, or head back to the hb777 homepage to enjoy Bangladesh's best cricket betting and casino experience.